Privacy Policy
Last updated: July 16, 2025

This Privacy Policy describes how VitaCulina ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vitaculina.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" refers to the user of the Services, whether a customer, website visitor, or another individual whose information we collect.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. We will revise the "Last updated" date and post the revised version on our Site.

How We Collect and Use Your Personal Information

We collect personal information from various sources, depending on how you interact with us. This may include information you provide directly, such as your contact details including your name, email, phone number, and address; order information like billing and shipping details and payment confirmation; account data including your username, password, and security details; and customer support data, which includes communications you send us. You may choose not to provide some information, but this might affect your use of certain features.

We also collect information automatically through cookies and similar technologies. This includes device and browser data, your IP address, and patterns of site usage and interactions.

In addition, we may receive data from third-party providers. This can include transaction details from payment processors, support information from vendors that help operate our platform, and data from marketing or analytics partners. All third-party data is treated in accordance with this Privacy Policy.

How We Use Your Information

We use your personal data to process transactions and fulfill orders, manage accounts and send notifications, provide customer service, and deliver marketing and advertising communications (with options to opt out). We also use it to detect and prevent fraud or security incidents, and to improve our website and services.

Cookies

We use cookies to enhance website functionality, improve user experience, and support analytics and marketing. You can control or disable cookies through your browser settings. Please note that blocking cookies may affect access to certain features.

How We Share Your Personal Information

We may share your personal information with service providers such as payment processors, delivery services, and analytics platforms. We may also share information with our business or marketing partners in accordance with their policies, with affiliates within our business group, and with legal or regulatory authorities if required by law. If our business undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction. We do not sell or share sensitive personal information for profiling or inference.

Third-Party Websites

Our Services may include links to external websites that are not covered by this Privacy Policy. You should review the privacy practices of any third-party site before sharing information. We are not responsible for the content or practices of such websites.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from individuals under the age of 16. If you believe we have inadvertently collected personal information from a child, please contact us so we can remove it.

Security and Retention

We implement appropriate measures to protect your personal data. However, no method of transmission or storage is completely secure, so we encourage you to avoid sending sensitive information through unsecured channels. We retain your information only for as long as necessary to fulfill business purposes or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to access or know what personal information we hold about you, correct inaccurate information, delete your data, restrict certain types of processing, withdraw consent, or request that your data be transferred to another party. You can make these requests by contacting us using the methods provided below. We may need to verify your identity before responding to your request. We do not discriminate against individuals for exercising their rights.

Complaints

If you have any concerns about our handling of your personal information, please contact us directly. If we are unable to resolve your concerns, you may have the right to file a complaint with your local data protection authority.

Contact Us

For any questions or to exercise your privacy rights, contact us at:

📧 Email: vitaculinastore@gmail.com